Do you feel excited to ally with and support individuals in their healing? Do you like the idea of using your heart and your mind as part of your work? Are you good at finding hidden resources and activities in the community? Are you enthusiastic about using your life experiences to help others? Service Coordinators are an essential part of the work that we do — offering support in navigating systems and life challenges, and working with individuals towards their dreams and goals.

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We value your life experience and approach as much as your training and education. When you join our team as a Service Coordinator, you’ll participate in a training program to learn and share critical perspectives of the mental health system, while developing practical skills for providing person-centered, harm reduction, and trauma-informed services. Many of our Service Coordinators go on to pursue Senior Service Coordinator, Harm Reduction Specialist, and Program Director positions.

When you apply for this position — following the links on this page — use your cover letter to tell us about yourself, your passions, experiences, and skills.

Benefits

We offer competitive salaries for Service Coordinators starting at $40,000 per year for full-time employees, and our benefits include:

• Comprehensive medical, vision, and dental plans
• 403b contribution; life insurance
• Pre-tax savings plan (including Flexible Spending Accounts and TransitChek)
• College savings plan
• Three weeks (+) of vacation, five personal days, 12 sick days, 10 paid holidays
• Paid Family Leave; Short-Term Disability insurance
• Extensive training, focusing on the principles of self-determination, harm reduction, and peer expertise
• Wellness events; urban agriculture; summer cookouts

Community Access is an Equal Opportunity Employer - M/F/D/V - and we're committed to the hiring of at least 51% peer staff (individuals who have used mental health services or supports), in all of our departments and programs, and at all levels of management.

Making a Difference

Here, we asked some current and former Community Access Service Coordinators to share some thoughts about their work:

" Being a service coordinator at Community Access has been the most fulfilling, life-changing experience. There has not been one day that this job has felt like "work" and I will forever be grateful for my time here, the people I have met, and everything I have learned. "

- DEVIN M.
Senior Service Coordinator | Employee since 2017

" Joining Community Access has allowed me the opportunity to learn and grow alongside some very talented and creative people. "

- GREG J.
Senior Service Coordinator | Employee since 2017

" I love my job and my co-workers! Feels like we're a real team - and the care for our tenants is very genuine. "

- DORCA R.
Senior Program Director | Employee since 2012

" Working as a service coordinator with Community Access was one of the most rewarding (and challenging!) experiences of my life. The opportunity to work with someone and provide support as they take steps toward achieving meaningful goals is truly special. "

- JON R.
Health & Wellness Coordinator | Employee since 2014

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Learn More

Community Access is a leading provider of housing and mental health services in NYC. To get to know us a little better, check out this short film.