To quality for care coordination, you must:

• Be a resident of New York City
• Have active Medicaid
• Have been diagnosed with a mental illness

If you’ve experienced one or more of the following within the last 12 months, you may be eligible for more intensive services known as Health Home Plus:

• Lived in a shelter or slept on the street, motor vehicle, or other public place
• Visited the psychiatric emergency room 4 or more times
• Had 3 or more psychiatric inpatient hospital stays
• Had 3 or more medical inpatient hospital stays + carry a diagnosis of schizophrenia or bipolar disorder
• Discharged from a state psychiatric hospital
• Stepped down from ACT or AOT services OR currently on the ACT waiting list
• Released from jail or prison

We unfortunately cannot enroll anyone receiving any of these services:

• ACT (Assertive Community Treatment)
• AOT (Assisted Outpatient Treatment)
• AOT-linked Care Coordination
• OPWDD (Office for People with Developmental Disabilities)

We accept self-referrals as well as referrals from professionals, friends, family members, etc. Send completed forms to This e-mail address is being protected from spambots. You need JavaScript enabled to view it .